Enabling Two-Factor Authentication (2FA)
Two-factor authentication (2FA) is a user verification method designed to protect your account from unauthorized access. 2FA helps prevent bad actors from accessing your account even when they’ve stolen your login credentials.
How does 2FA work?
2FA works by requiring you to provide an additional form of identity verification, or “factor,” on top of your username and password. The factors that myCOI offers are authentication app, email, and SMS.
When a login is attempted from an unknown location or device, 2FA will trigger, prompting the user to verify their identity using a one-time-use code sent via their preferred 2FA factor.
How to enable 2FA
- Log in to the myCOI Central.
- Click the ‘Secure Your Account, Enable two-factor authentication’ button in the bottom right.
- Select your preferred factor, and follow the steps to complete the setup.
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